Your One-Stop professional service firm
Providing our clients with a strong support and maintenance backbone to complement the high standard of specialised products and services we offer.
Our excellence in service ensures your access to top-tier ERP solutions.
Your ERP platform deserves specialised attention, not just from any IT consultant. As a trusted business partner of Sage, Finware Enterprise Systems offers tailored services and expert support. We understand that your business is dynamic, with evolving needs. That's why we don't just focus on getting your system up and running; we also have the foresight to prepare for your future growth, whether it's adding more employees or increasing revenue.
Finware Enterprise Systems stands out as one of South Africa's most acclaimed Sage 200 Evolution partners, earning numerous awards since 2005 for our exceptional ERP services. Think of us as your personal ERP guide, equipped with expertise in data integration, project management, implementation, and ongoing support. With us, you'll not only get a robust ERP system but also a seamless user experience tailored to your industry. Choose seasoned ERP vendors like us for a successful ERP journey.
Implementation and Project Management
Our Projects Team comprises consultants with extensive experience in implementing and configuring ERP software. We have completed over 320 successful software implementations across various business verticals, catering to small, medium, and large clients. Finware Enterprise Systems has earned a reputation for excellence and is well-positioned to fulfil our customers' requirements effectively.
Analytical Reporting
The Reporting and Analytics division plays a crucial role within your team, offering valuable expertise through our suite of tools. Whether you need Financial Management Pack reporting, Sales Analytics, Inventory replenishment Modelling, or any other reporting requirement, our qualified team can deliver meaningful dashboards and reports customised to suit your business needs.
Information technology (IT)
Our Information Technology division was created in response to numerous customer requests for IT support at the same high level of service as our existing software consulting divisions. We offer hardware and software support along with comprehensive business solutions. These solutions provide a centralised, secure environment for implementing your software solution, accessible from anywhere in the world with lightning-fast access.
Development
Software implementations often require development to achieve a perfect fit for your needs. Whether it's integrating with another operational software or creating a bespoke application for a unique business requirement, our development team can deliver the solution. We've developed an IaaS tool that enables quick integration with Retail, Manufacturing, Operations, and other software systems.
Support and Service Level Agreements (SLAs)
Our Support Team acts as the lubricant that keeps our customers' businesses running smoothly. We provide a range of SLA Plans, allowing customers to customise the level of support and additional value-added services according to their needs. We excel in maintaining offline branch accounting environments and boast rapid response times, underscoring our commitment to exceptional customer service.
Other offerings
Training & Service
Implementation: We specialise in installing and implementing Sage software with expertise and precision.
Training: We provide comprehensive on-site or off-site training courses covering all aspects of business management solutions.
Development: Our team develops third-party applications customised to meet your business needs.
Reporting & Analytics: We offer in-depth reporting of your business data, along with analysis and insights to enhance your efficiency and profitability.
Support
System Audits: We conduct full configuration audits to ensure seamless operation of your software or modules.
Support Plans & Ad hoc Support: Our support service includes resolving any issues you encounter, whether on-premise or via our call centre, through our tailored support plans and ad hoc support.
Implementation Recovery Specialists: We're Sage's trusted specialists, ready to assist clients during the implementation stage of their software. We offer expertise in resolving challenges and ensuring smooth transitions.
Community
Community user groups & forums: Engage in discussions within Sage User Groups and Community Forums, fostering collaboration and sharing insights with peers. [Link to be confirmed]
Sage product videos: Explore new product features, watch application demos, and access helpful tips through our collection of Sage product videos.
Webinars: Stay informed about important technology trends, maximise your On-Premise ERP experience, and gain insights into the future of small and mid-sized businesses by attending Webinars. Register for live sessions or catch up on webinar replays at your convenience.
How can we assist your business?
Join us and make your company a better place